
Your scheduling tool bills you per location. You just opened your fourth site, two of them across a border, and the compliance engine underneath it all was built for American break laws. That is usually the moment an operator starts searching for a 7shifts alternative.
The useful question is not which product has the longer feature list. It is which product matches the shape of your business: how many front doors, how many countries, how many payroll rulebooks.
7shifts is restaurant software and says so plainly. Its homepage calls it the platform behind great restaurant teams, and the company reports 55,000+ restaurants and 1.5 million users. The point-of-sale integration list is long and unmistakably hospitality: Toast, Square, Lightspeed, Clover, Revel, TouchBistro, Aloha, Micros 3700. If you run restaurants in the United States or Canada, that focus is an advantage rather than a limitation.
Three things push people to look elsewhere.
The first is the billing unit. 7shifts prices per location per month, with a free tier capped at a single location and a limited headcount, and add-ons such as payroll and tip management billed separately on top. Published figures move around, so check their pricing page rather than trusting any comparison article, this one included. What matters structurally is that the bill grows with the number of front doors you open, not with the number of people you actually schedule.
The second is scope. Restaurants only. Plenty of groups that start in hospitality end up running a mixed estate: two restaurants, a retail unit, a catering arm, sometimes a cleaning crew on a separate joint committee. An industry-locked tool then quietly becomes two tools, two logins and two exports for the same payroll run.
The third is geography, and in Europe it is the one that bites hardest. 7shifts advertises built-in tax filing and labour compliance, which is genuinely useful in North America. It is simply not the same problem set as Belgium.
Take a brasserie just off Place du Luxembourg in Brussels. Twenty-two people on the books, eight of them flexi-jobbers on a Friday night. Since 1 March 2026 the horeca flexi wage sits at a minimum of 12.78 euros an hour, holiday pay included, and each of those eight shifts needs a Dimona declaration filed before the person clocks in. The ONSS counted 252,833 flexi-jobbers in 2025 across 52,933 employers, with horeca still by far the largest user of the scheme: positions up 4.3 percent and hours measured in full-time equivalents up 7.4 percent against 2024. A scheduling grid that cannot file that declaration saves the manager nothing on the admin side. It just looks nicer than the spreadsheet it replaced.
Fair is fair. Tip pooling and tip distribution are handled properly, labour forecasting is fed straight from the till, and the hiring and shift-feedback workflows were clearly designed by people who have stood behind a pass. In the United States it also runs its own payroll engine with tax filing attached, which removes a whole vendor from the stack.
Where it stops is equally clear. Outside restaurants, there is no offering. Outside North American payroll law, the compliance layer becomes generic. And outside single-site or tightly clustered estates, per-location billing works against you.
Every figure below comes from each vendor’s own website, checked in August 2026. Where a vendor does not publish something, the table says so instead of guessing.
| Criterion | 7shifts | Shyfter | Deputy | Planday |
| Industries named | Restaurants only | Horeca, fast food, hotels, retail, supermarkets, healthcare, cleaning, events, industry | 15 sectors, agriculture through security | Hospitality, hotels, healthcare, retail, leisure, fitness |
| Regions named on site | United States, Canada | Belgium, France, Netherlands, Spain | United States, Australia, United Kingdom | UK, Germany, Denmark, Sweden, Norway, France, Italy, Spain |
| Scale published | 55,000+ restaurants, 1.5 million users | 3,500+ companies, 400,000+ employees | Not published | Not published |
| Billing unit | Per location per month, plus add-ons | Flat plan per account, 39 to 129 euros a month | Per user per month, 5 to 9 dollars | Per user per month, Starter from 2.99 pounds |
| Minimum commitment | Free tier limited to one location | No minimum seat count published | Minimum 30 dollars or 20 pounds per invoice | Minimum 5 users on Starter |
| Belgian payroll admin: Dimona, ONSS, joint committees | Not named on site | Native | Not named on site | Not named on site |
| Payroll approach | Own payroll engine, United States | Payroll preparation and exports to social secretariats | Payroll add-ons, priced per user | Payroll integrations, owned by Xero |
| Point-of-sale integrations | Toast, Square, Lightspeed, Clover, Revel, TouchBistro, Aloha, Micros 3700 | 36 listed, including Square, Zettle, Tiller, L’Addition, Zelty, Restomax | Point-of-sale and payroll integrations | Point-of-sale and payroll integrations |
Read that billing row twice, because it is where most of the money hides. A per-location model and a per-user model cross over at a predictable point, and the crossover depends entirely on how many people sit behind each front door.
If you run restaurants in the United States or Canada, want tip pooling handled natively and forecast labour off your till data, stay where you are. Switching would cost you the thing you actually bought.
If your estate is mixed and European, the calculation flips. A group with two restaurants in Ghent, a sandwich bar in Brussels and a small events crew is juggling at least two joint committees, student contracts with their 650-hour quota, flexi-jobbers and probably a seasonal peak in July. That is why Shyfter builds staff scheduling around joint committees and country-specific rules rather than one national rulebook, and why it shows up in restaurants and bars and in supermarket back offices with the same engine underneath.
Second example, and one we see constantly. Picture a five-store Spar group spread across West Flanders, roughly ninety people in total, so eighteen per store. On a per-location model the invoice tracks the number of front doors: open store six, add subscription six, whether it employs six people or sixty. On a flat account plan the five stores sit inside one subscription. Flip the shape around and the answer flips too: one large Antwerp brasserie with sixty staff under a single roof is exactly the case where per-location pricing is the cheap option. Neither model is smarter, they are just tuned for different estates. At Shyfter we ask about the store count before the headcount for precisely this reason.
For hourly work outside hospitality in the United States, Australia or the United Kingdom, Deputy covers fifteen sectors and prices per user, with a floor of 30 dollars or 20 pounds per invoice. For hospitality across the Nordics and the UK, especially if your accounting already runs on Xero, Planday is the natural shortlist entry at 2.99 pounds per user on Starter with a five-user minimum.
The mistake we run into most often has nothing to do with features. A group migrates in July, then discovers in September that the 2025 holiday balances never came across, and suddenly three people are arguing with a manager about four days of leave that exist in a decommissioned system.
Before you sign anything, get written answers on five points:
Then test the boring part first. Run one real week in parallel: build the schedule, let staff clock in, and push the result through to payroll. If time tracking and payroll preparation survive contact with a Saturday night, the rest of the migration is admin. If they do not, no feature list will save you. Pricing on both sides is public, so put the two invoices next to each other with your real store count and your real headcount before the demo, not after: our plans and prices are listed openly for that reason.
Want to see it against your own schedule instead of a generic one? Book a free demo and bring last month’s roster with you.
Free tiers exist across the market, but they are almost always capped: one location, a limited headcount, and no payroll export. That works for a single café with ten people on the roster. Once you add a second site or a payroll deadline, the free plan stops being the cheap option and starts being the thing that costs a manager two hours every Sunday.
Yes, though it is a data export rather than a switch you flip. Schedules, staff records and historical clocked hours can normally be pulled as spreadsheets and imported into the new system. Ask specifically about accrued leave balances, because that is the field most often left behind, and insist on running one week in parallel before you cancel anything.
It does, and the reason is administrative rather than technical. A single Brussels restaurant with flexi-jobbers and students still needs Dimona declarations filed per shift, still depends on its joint committee for pay rules, and still hands a payroll file to a social secretariat every month. Those obligations do not shrink because you only have one address.
For a single site with fewer than fifty people, plan on two weeks: one to import data and set up rules, one to run in parallel. Multi-site groups should budget three to six weeks, mostly because each site tends to have its own informal habits around shift swaps and breaks. The technical import is rarely the slow part; getting managers to stop keeping a private spreadsheet is.