
In brief: Supermarkets in Belgium benefit from a legal exemption allowing them to open on Sundays and public holidays. But this authorisation comes with strict rules: a 100% pay premium, mandatory compensatory rest, fair rotation among team members and documented voluntary agreements. Mastering these rules is essential to avoid penalties and keep payroll under control. Shyfter automatically calculates premiums, schedules compensatory rest and ensures fair rotation across your teams.
In Belgium, Sunday work is in principle prohibited. But the food retail sector benefits from a longstanding exemption. Supermarkets, hypermarkets and food retailers may employ workers on Sundays, subject to conditions.
Article 14 of the Act of 16 March 1971 on labour authorises Sunday work in retail shops and food businesses. This exemption applies to all supermarkets falling under Joint Committee 118 and 119. It covers all staff: cashiers, butchers, bakers, department managers and shelf stackers.
The exemption is not unlimited. Sunday work must be provided for in the company's work regulations. Sunday hours must be posted in advance. And above all, a worker who works on Sunday is entitled to compensatory rest within the following six days.
In many chains, Sunday work is based on voluntary participation. The collective agreements of Joint Committee 118 provide that a worker may refuse to work on Sunday, unless their contract explicitly states otherwise. In practice, supermarkets often operate with a rotation system where each team member works one Sunday in two or one in three.
Supermarkets that open on Sundays are subject to variable opening time restrictions depending on the region and municipality. In Belgium, retail businesses may employ staff on Sundays between 5 a.m. and 9 p.m. Certain municipalities or tourist zones provide for additional exemptions. The Sunday schedule must comply with these time windows, or the employer risks a breach of work regulations.
Belgium has 10 legal public holidays per year. For supermarkets, these days raise specific scheduling and remuneration questions.
If the supermarket is open on a public holiday and the worker is on duty, they are entitled to their normal day's pay plus a 100% premium. An 8-hour working day on a public holiday therefore costs the employer the equivalent of 16 hours. In addition, paid compensatory rest must be granted within six weeks.
If the public holiday falls on a Sunday, it is replaced by the next usual working day. If it falls on a usual rest day (other than Sunday), it is also replaced. The replacement day must be fixed by agreement between employer and workers, or failing that by the works council.
A public holiday that falls during a worker's annual leave period does not count as a holiday day. The worker retains their holiday day and benefits from the paid public holiday separately.
Premiums for Sunday and public holiday work represent a significant cost item. Accurate calculation is essential for payroll control.
Under Joint Committee 118, Sunday work entitles the worker to a premium of 100% of the normal hourly wage. Concretely, a cashier paid 14.50 euros per hour costs 29 euros on Sunday (normal wage + 100% premium). For a 6-hour shift, the additional cost is 87 euros compared with a weekday.
The premium for a worked public holiday is 100%. The calculation is identical to that for Sundays. If the public holiday falls on a Sunday, the two premiums do not accumulate: the 100% premium applies, plus compensatory rest.
Take a December Sunday with 12 team members scheduled for 6-hour shifts at an average wage of 15 euros per hour. The normal cost would be 1,080 euros (12 x 6 x 15). With the 100% premium, the labour cost rises to 2,160 euros. Add employer contributions on the doubled wage and the cost of paid compensatory rest in the following week, and Sunday costs you approximately 3,000 euros more than an equivalent weekday.
Compensatory rest for Sunday work must be granted within the six following days. For public holidays, the deadline is six weeks. This rest is paid at the normal rate. It must appear clearly in the schedule to guarantee compliance.
Flexi-job workers who work on Sundays or public holidays are entitled to the same premiums. The 100% premium is added to the flexi-job wage, and the employer contribution of 28% applies to the total (wage + premium). A flexi-job worker at 12.29 euros per hour therefore costs approximately 31.46 euros on Sundays, contributions included.
The rotation of Sunday work is a sensitive topic in supermarkets. Team members do not want to work every Sunday, and the law protects them.
Although the law does not impose a specific rotation system, the collective agreements of Joint Committee 118 encourage a fair distribution of Sunday work among team members in the same department. In practice, a department manager cannot systematically schedule the same people every Sunday.
A worker may refuse to work on Sunday if their contract does not provide for it. The employer cannot penalise this refusal. However, if the contract explicitly mentions Sunday work as a condition of employment, refusal may be considered a breach of contract.
Each worked Sunday must be documented: who worked, how many hours, which premium was applied. The schedule must be posted at least five days in advance. The work regulations must mention the terms of Sunday working.
Student workers and flexi-job workers who work on Sundays are entitled to the same premiums as permanent staff. For students, the 100% premium is added to the student wage. For flexi-job workers, it is added to the flexi-job wage. The additional cost is real, but these profiles are often the most available for Sunday shifts, particularly during term time when students are looking to maximise their weekend earnings.
Team members who regularly work on Sundays accumulate compensatory rest days. These days must be scheduled within six days for Sundays and within six weeks for public holidays. In practice, the accumulation of compensatory rest can complicate weekday scheduling, especially in small teams. Rigorous tracking is essential to avoid delays in compensation.
Manually calculating premiums, checking rotation, ensuring that each compensatory rest is properly scheduled: this is time-consuming and error-prone work. Shyfter automates these tasks.
When you schedule a shift on a Sunday or public holiday, Shyfter automatically applies the 100% premium under the configured joint committee. The actual cost of the shift appears in the schedule before publication. You immediately see the impact on your weekly payroll.
Shyfter keeps a history of Sundays worked by each team member. When you schedule a Sunday, you see who has worked fewest Sundays recently. The system helps you distribute Sunday shifts fairly, taking account of each person's preferences and skills.
As soon as a team member works a Sunday, Shyfter automatically generates a reminder to schedule compensatory rest within six days. If the rest is not scheduled within the legal deadline, an alert appears. No more risk of omission.
The Shyfter dashboard displays the total cost of your Saturday and Sunday, premiums included. You instantly compare the cost of a Sunday with a weekday and adjust staffing accordingly. This is the foundation of profitable management of your Sunday openings.
Public holidays do not fall on the same days every year. Shyfter integrates the Belgian public holiday calendar and alerts you in advance. You anticipate staffing needs for each public holiday and plan for any necessary replacements. For complete management of busy periods, combine with supermarket schedule management.
With the 2027 time-tracking obligation, hours worked on Sundays and public holidays will need to be documented reliably and in a tamper-proof manner. Shyfter time tracking records every shift with timestamp and geolocation. Applied premiums are traceable and can be viewed in the event of an inspection. This level of proof is something paper attendance sheets cannot offer.
It depends on their contract. If the employment contract explicitly mentions Sunday work, the team member is required to work. If the contract does not provide for it, they may refuse without the employer being able to penalise them. The collective agreements of Joint Committee 118 encourage voluntary participation and fair rotation among team members.
No. When a public holiday falls on a Sunday, the worker is entitled to a single 100% premium (not 200%). However, they benefit from a replacement day for the public holiday (moved to the next working day) in addition to the compensatory rest linked to Sunday work. The total cost is therefore the 100% premium plus two paid rest days.
Add the normal wage of each scheduled team member, add the 100% premium for each, integrate social contributions on the total (wage + premium) and add the cost of paid compensatory rest in the following week. For a supermarket with 12 people on Sunday, the additional cost compared with a weekday easily reaches 2,000 to 3,000 euros. Shyfter calculates this cost automatically in the scheduling module.