The Lightspeed integration brings your Lightspeed sales into Shyfter, so revenue and hours worked can be compared shift by shift. Depending on your installation, you connect through the Lightspeed K-Series API or through the daily email report.

Lightspeed is used by many restaurants to run service. Shyfter is where you plan and track the hours of the team behind that service. Putting both on the same screen turns two separate tools into one clear picture of how well each shift was staffed. This page explains the two connection modes, the data each one brings and how to set them up.

What Lightspeed is and who uses it

Lightspeed is a point of sale platform. Its K-Series product is a restaurant POS used to take orders, manage tables and close the till. Because every ticket goes through it, Lightspeed holds the most accurate record of what each service sold.

Shyfter is the workforce management software for shift-based teams: scheduling, time tracking and payroll preparation in one place. Connecting Lightspeed adds revenue to the hours Shyfter already knows.

Why connect Lightspeed to your staff scheduling

Staffing decisions are made every week, often under pressure. Without sales data next to the hours, it is hard to know whether a shift was too heavy or too light. Many managers end up exporting reports from the POS and pasting them into a spreadsheet, which takes time and rarely happens every week.

Once Lightspeed is connected, you can see:

• revenue compared with hours worked for each shift;
• the services where the team is regularly too large or too small;
• differences in productivity between locations or departments;
• the impact of a schedule change on the following weeks.

How the Lightspeed integration works

Shyfter offers two ways to connect Lightspeed. In both cases, data flows from Lightspeed to Shyfter only.

Mode 1: Lightspeed K-Series through the API

This is the recommended mode for Lightspeed K-Series.

• Sales, tickets and revenue are retrieved from Lightspeed through the API.
• Each Lightspeed location is mapped to a Shyfter department.
• Per shift breakdown of sales versus hours worked.
• Indicators are available in Insights and Smart Analytics.
• History is imported at the first sync.

Mode 2: email export

This mode is for Lightspeed installations without the API.

• Lightspeed sends its daily report by email.
• You forward that report to the dedicated address of your Shyfter account.
• Shyfter extracts the revenue and the ticket count into Insights.

The email export is recommended only when the API integration is not available. If you are not sure which mode applies to your installation, contact Shyfter support before you start.

Set up Lightspeed in Shyfter, step by step

With the K-Series API

1. Open the integrations in your Shyfter account and select Lightspeed.
2. Connect your Lightspeed K-Series account.
3. Map each Lightspeed location to the matching Shyfter department.
4. Run the first sync: your history is imported.
5. Open Insights to compare sales and hours worked per shift.

With the email export

1. Find the dedicated email address of your Shyfter account.
2. Set Lightspeed to send its daily report by email.
3. Forward that report to the dedicated Shyfter address.
4. Check in Insights that the revenue and ticket count appear.

Use cases by industry

Restaurants and bars

In restaurants and bars, Lightspeed K-Series sales per shift show which services justify a full team and which ones do not. You build the next schedule on what each lunch and dinner service actually sold.

Hotels

Hotels with a restaurant or bar can map each Lightspeed location to its own department. Each outlet manager follows the productivity of their own team, and management keeps the overall view across outlets.

Catering

For catering businesses that also run a restaurant or a counter, the integration separates the revenue of each location. It helps you see where your hours bring the most return.

From revenue to better schedules

With Lightspeed connected, revenue and hours meet in Shyfter. The validated hours then move on to payroll preparation at the end of the month, with no retyping. Lightspeed is one of many tools Shyfter works with: see the full list of integrations.

See it with your own data

The easiest way to choose between the API and the email export is to talk it through with us. Request a demo and a Shyfter specialist will show you how Lightspeed and Shyfter work together for your venues.